SMS Campaign Terms & Conditions

Important information about our text messaging program for patient communications

Effective Date: February 1, 2025

1

Program Overview

This SMS campaign is used to communicate with patients of Spine and Nerve Center Riverview regarding their care. Messages may include:

  • Appointment reminders and confirmations
  • New patient form follow-ups
  • Referral coordination
  • Pre- and post-visit instructions
  • Clinic or provider updates
2

Consent to Receive Messages

By providing your mobile number via phone, intake forms, or patient portal, you consent to receive SMS messages from Spine and Nerve Center Riverview. These messages are related to patient care and clinic operations. Message frequency may vary. Standard messaging and data rates may apply.

Consent to receive messages is not a condition of receiving care.

3

Opt-Out & Help Instructions

To Opt Out

Reply STOP at any time. You will receive a confirmation of your opt-out.

For Assistance

Reply HELP or contact our office at (813) 741-1071

4

Privacy & Data Use

Spine and Nerve Center Riverview complies with HIPAA and does not sell, rent, or share your phone number or personal information. SMS communications are used solely for coordinating your care.

Please review our full Privacy Policy for complete information about how we protect your data.

5

Important Disclaimers

Message delivery is not guaranteed and may be affected by carrier or technical issues.

SMS is not for emergencies. In an emergency, dial 911 or go to the nearest emergency room.

Please notify us if your mobile number changes to ensure you continue receiving important communications about your care.

6

Contact Information

Spine and Nerve Center Riverview

13023 Summerfield Square Drive

Riverview, FL 33578

Fax: (866) 531-8530

Quick Reference

To Stop Messages

Reply STOP

Need Help?

Reply HELP

Call Us

(813) 741-1071

View Privacy Policy
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